User Guide

This document, designed for users and administrators, introduces iER and its key concepts, provides an overview of the product and editions, and guides you through becoming an iER user. You will also find information about common tasks you will perform in iER – like searching, configuring registration sites, building event templates, creating event projects, and running reports.

1) Product Overview
Overview Welcome to InterCall Event Registration – designed to provide InterCall customers with cutting edge professional event registration so t...
Tue, Aug 11, 2015 at 11:37 AM
2) Global Tasks
Accessing the iER Platform iER is a SaaS application. SaaS stands for Software as a Service and can be simply described as software applications ...
Tue, Aug 11, 2015 at 11:37 AM
3) Tenants
Tenant Overview The Tenant in iER is the highest level of the client's account. All functions other than the Global Tasks (mentioned previous...
Tue, Aug 11, 2015 at 11:38 AM
4) Creating Sites
Site Overview Sites are used to set separate events and provide a custom look for those sites.  An appropriate use case would be as follo...
Tue, Aug 11, 2015 at 11:39 AM
5) Event Templates
Template Overview Templates can be set up in a variety of ways. The purpose of a Template is to be able to set up the majority of your Events onl...
Tue, Aug 11, 2015 at 8:59 AM
6) Scheduling Events
Scheduling Events Overview An Event Project is where you actually schedule and configure the templated options of the event. It’s during this ste...
Thu, Mar 31, 2016 at 11:35 AM
7) Event Topics
Event Topics Overview Topics are an optional iER feature. Topics can be used if you have multiple events that need the same Title, Subtitle, or E...
Tue, Aug 11, 2015 at 10:09 AM
8) Reporting
Reporting Overview Many different types of reports can be pulled in iER. You can pull Global reports that will cover all events across every tena...
Tue, Aug 11, 2015 at 10:22 AM
9) Miscellaneous
The Lock Feature The Lock feature appears several times throughout Template creation. It allows you to “set and forget” features in the Template....
Tue, Aug 11, 2015 at 10:50 AM